lost card reader

  • 9 August 2022
  • 1 reactie
  • 430 Bekeken

  • Rekruut - Niveau 1
  • 6 reacties


I lost my card reader, where can I get a new one? 

Is the new one free?


Beste antwoord van YannickB 10 August 2022, 09:14

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1 reactie

Reputatie 7

Hi @UGE 

Normally a new card reader costs 9.90 EUR, but in most cases you won’t actually be charged.

You can get a new card reader by calling our Hello Team via Communication in the Hello bank! app or through an online form on the site of BNP Paribas Fortis (only available in Dutch or French, but I could guide you through it).