Hi,
We changed our fiscal status to US recently. Due to the FATCA regulation our access to Easy Banking phone/web banking is blocked. We wonder who will be our point of contact for our accounts since there is no verification mechanism nor raising complaints unless one has Easy Web/Phone Banking access. We just want to perform basic banking functions such as canceling our credit card, changing our account package to Hello Pack, and learning our account balance. How can we do this?
Kind regards,
-Mustafa