Hello, if one day I get the wrong beneficiary when I make a one-time transfer, can I cancel the transfer made 5 minutes ago?
Hello Esha,
Once you have confirmed a transfer, it is not possible to cancel it, unless you have given it a transfer date in the future.
Before confirming, however, you will be able to verify all details.
- If you mistakenly try to transfer to an IBAN-account that doesn’t exist, you will receive an error message and the transfer won’t go through.
- If you transfer to a closed account, you will either receive an error or the money will be sent back after it has been processed by the beneficiary bank.
- If you transfer to a wrong, existing account, you can contact the beneficiary and ask them to send the money back. If they refuse, we can send a request to their bank. This does not offer any guaranties, since we are not allowed to just take the money back.
Reageer
Registreer op de community
Vragen stellen, je mening delen of anderen helpen? Log nu in of maak hieronder eerst een account aan.
Welkom
Nog geen profiel op deze Community? Registreer je via deze link. Nadien kan je zelf vragen stellen en antwoorden op berichten van anderen.
Voer je e-mailadres in. Je ontvangt van ons een e-mail met daarin een link om een nieuw wachtwoord te kiezen.